Frequently Asked Questions

Here are quick answers to what riders ask us most, from sizing in a crouch to getting a parcel back to us. If your question is not here, email us any time.

Orders & Payment

What payment methods do you accept?

PayPal, debit cards, and credit cards (Visa, Mastercard, American Express, Discover). Everything is processed through PayPal's secure gateway, and you do not need a PayPal account to pay by card. Our Payment Methods page has the details.

Can I cancel or change my order?

Yes. Email us within 24 hours and we will cancel or change it, and if it has not left the shop after that we will still cancel it. Our Cancel & Change Order Policy covers the rest.

Is sales tax added?

Sales tax is calculated at checkout where applicable and shown before you pay.

Shipping

How much does shipping cost?

A flat $4.95 per order, with no surcharges for weight or location.

When does my order ship?

Orders placed by 5:00 PM EST Monday through Friday enter processing that day. Handling takes 1–3 business days, transit takes 5–7 business days, and most orders arrive within 6–10 business days in total. Our Shipping Policy has the full picture.

Where do you ship?

To street addresses in all 50 states and the District of Columbia. We are not able to ship to P.O. Boxes, military addresses, or US territories at this time.

How do I track my order?

We email a tracking number as soon as your parcel ships, and you can follow it on our Order Tracking page.

Returns & Refunds

How long do I have to return something?

30 days from delivery. Items should be unworn on the bike, unwashed, and have their tags attached.

Who pays for return shipping?

We do. Email us to start a return and a prepaid label lands in your inbox within 1 business day.

Do I have to explain why I am returning something?

No. A reason helps us decide what to stock next, but you do not have to justify the return to us.

When will I get my refund?

Refund timing, inspection, and how the credit reaches your account are all set out in our Return & Refund Policy.

What if my item arrives damaged or wrong?

Email us within 7 days of delivery with a photo. We send a replacement or a full refund, and usually you do not need to send the item back.

Products & Sizing

What do you sell?

Men's BMX riding pants and riding tees, cut with room for a riding crouch.

I am between two sizes. Which should I pick?

Pick the one that still feels easy with a knee lifted to hip height. That is the position riding pants spend the most time in.

How do I keep the pants away from the chain?

Roll or cuff the right leg once or twice before you ride, so the fabric stays clear of the chainring and sprocket.

Is your clothing protective gear?

No. Our pants and tees are clothing, not protective equipment, and they do not replace a helmet, pads, or other protective gear.

Still Have a Question?

If you could not find your answer above, send it to us and we will reply by email.

Thank you for shopping with us, and for keeping the pedals turning.