Last Updated: October 2026
At BMX Biker (accessible via https://bmxbiker.com), this page explains how an order gets from our hands to your door: where we ship, what it costs, when your order enters processing, and how long it usually takes to arrive.
Riding pants and tees tend to get ordered for something specific, a session planned for the weekend or a trip to a new park, so knowing when a parcel will land matters. We keep the rate flat and the timings fixed so you can plan around them.
By placing an order, you agree to the terms below. If a shipping question is not answered here, email us at [email protected] and we will be glad to help.
| Topic | Summary |
|---|---|
| Ship region | United States street addresses |
| Shipping rate | $4.95 flat per order |
| Order cutoff | 5:00 PM EST Monday through Friday |
| Handling | 1–3 business days |
| Transit | 5–7 business days |
| Total estimate | 6–10 business days |
| Carriers | USPS, UPS, FedEx |
| Tracking | Emailed when the parcel ships |
We ship to street addresses in all 50 states and the District of Columbia. At this time we are not able to deliver to P.O. Boxes, APO, FPO, or DPO addresses, or to US territories. If your address sits in a gray area, such as a campus mailroom or a parcel locker, write to us anyway and we will check what the carrier can do.
Every order ships for a flat $4.95, whatever it holds. There are no surcharges for weight, parcel size, or delivery to Alaska and Hawaii, and the rate shown at checkout is the rate you pay.
Our order cutoff is 5:00 PM EST Monday through Friday. Orders placed by the cutoff enter processing that same business day. Orders placed after the cutoff, on a weekend or on a federal holiday begin processing on the next business day.
Business days, wherever they appear across our site, are Monday through Friday, the days we are open, excluding federal holidays. Handling takes 1–3 business days. In that time your order is picked, folded, packed, labeled, and handed to the carrier.
Once the carrier has your parcel, transit usually takes 5–7 business days depending on your location. Counting handling and transit together, most orders arrive within 6–10 business days of being placed. These are estimates rather than guarantees, since weather and carrier volume can affect them.
We ship with USPS, UPS, and FedEx, choosing the carrier that suits your address and the size of the parcel. If you have a strong preference for one of them, mention it in the order notes and we will follow it where we can.
As soon as your parcel ships, we email a tracking number to the address used at checkout. You can follow the parcel through the carrier's site or on our Order Tracking page.
Occasionally an order leaves in more than one parcel. When that happens, each parcel gets its own tracking number, and you still pay the single flat rate.
Please check your shipping address at checkout. If you spot a mistake after the order is placed, email us straight away. If the parcel has not shipped, we correct the address. If it has already shipped, write to us anyway and we will contact the carrier on your behalf to request a change.
If a carrier returns a parcel to us as undeliverable, we email you as soon as it arrives. You can choose to have it reshipped to a confirmed address at no extra shipping charge, or to have the order refunded to your original payment method.
If your tracking shows delivered but the parcel is not there, check with neighbors and around the property first, then email us. We open the carrier trace ourselves and replace or refund a confirmed loss. You do not have to chase the carrier on your own.
If a parcel arrives damaged, email us within 7 days of delivery with a photograph of the item and the packaging. We will send a replacement or a full refund. Usually there is no need to send anything back. If we do need the item returned, we email you a prepaid return label within 1 business day, so it costs you nothing.
If we expect your order to leave later than the handling window, we tell you before you have to ask. You can choose to wait or to cancel. Cancellation stays available even after dispatch: you can refuse delivery, or email us and we will send a prepaid return label within 1 business day, and the order is refunded in full once it is back with us.
We do not process or ship orders on federal holidays. Orders placed on a holiday enter processing on the next business day. During busy carrier periods, transit can run longer than usual, and we will let you know if your order is affected.
Sending something back is covered by our Return & Refund Policy, and canceling or changing an order before it ships is covered by our Cancel & Change Order Policy.
We may update this policy from time to time. Changes take effect when they are posted here with a new Last Updated date, and they do not affect orders already placed.
If you need a delivery estimate for a specific address or want to check on a parcel, these are the details to use.
BMX Biker
Address: 14 Cobblers Ln, Norwalk, CT 06851, United States
Website: https://bmxbiker.com
Email: [email protected]
Support Hours: Monday – Friday: 9:00 AM – 5:00 PM EST
Note: Emails received outside of business hours will be answered on the next business day, typically within 24 hours.
Thank you for shopping with us, and for keeping the pedals turning.