Shipping Policy

Last Updated: October 2026

At BMX Biker (accessible via https://bmxbiker.com), this page explains how an order gets from our hands to your door: where we ship, what it costs, when your order enters processing, and how long it usually takes to arrive.

Riding pants and tees tend to get ordered for something specific, a session planned for the weekend or a trip to a new park, so knowing when a parcel will land matters. We keep the rate flat and the timings fixed so you can plan around them.

By placing an order, you agree to the terms below. If a shipping question is not answered here, email us at [email protected] and we will be glad to help.

Shipping at a Glance

TopicSummary
Ship regionUnited States street addresses
Shipping rate$4.95 flat per order
Order cutoff5:00 PM EST Monday through Friday
Handling1–3 business days
Transit5–7 business days
Total estimate6–10 business days
CarriersUSPS, UPS, FedEx
TrackingEmailed when the parcel ships

Where We Ship

We ship to street addresses in all 50 states and the District of Columbia. At this time we are not able to deliver to P.O. Boxes, APO, FPO, or DPO addresses, or to US territories. If your address sits in a gray area, such as a campus mailroom or a parcel locker, write to us anyway and we will check what the carrier can do.

Shipping Rate

Every order ships for a flat $4.95, whatever it holds. There are no surcharges for weight, parcel size, or delivery to Alaska and Hawaii, and the rate shown at checkout is the rate you pay.

Order Cutoff

Our order cutoff is 5:00 PM EST Monday through Friday. Orders placed by the cutoff enter processing that same business day. Orders placed after the cutoff, on a weekend or on a federal holiday begin processing on the next business day.

Processing and Handling

Business days, wherever they appear across our site, are Monday through Friday, the days we are open, excluding federal holidays. Handling takes 1–3 business days. In that time your order is picked, folded, packed, labeled, and handed to the carrier.

Delivery Time

Once the carrier has your parcel, transit usually takes 5–7 business days depending on your location. Counting handling and transit together, most orders arrive within 6–10 business days of being placed. These are estimates rather than guarantees, since weather and carrier volume can affect them.

Carriers

We ship with USPS, UPS, and FedEx, choosing the carrier that suits your address and the size of the parcel. If you have a strong preference for one of them, mention it in the order notes and we will follow it where we can.

Tracking Your Order

As soon as your parcel ships, we email a tracking number to the address used at checkout. You can follow the parcel through the carrier's site or on our Order Tracking page.

Split Shipments

Occasionally an order leaves in more than one parcel. When that happens, each parcel gets its own tracking number, and you still pay the single flat rate.

Address Accuracy

Please check your shipping address at checkout. If you spot a mistake after the order is placed, email us straight away. If the parcel has not shipped, we correct the address. If it has already shipped, write to us anyway and we will contact the carrier on your behalf to request a change.

Undeliverable or Returned Parcels

If a carrier returns a parcel to us as undeliverable, we email you as soon as it arrives. You can choose to have it reshipped to a confirmed address at no extra shipping charge, or to have the order refunded to your original payment method.

Lost or Stolen Parcels

If your tracking shows delivered but the parcel is not there, check with neighbors and around the property first, then email us. We open the carrier trace ourselves and replace or refund a confirmed loss. You do not have to chase the carrier on your own.

Damaged Parcels

If a parcel arrives damaged, email us within 7 days of delivery with a photograph of the item and the packaging. We will send a replacement or a full refund. Usually there is no need to send anything back. If we do need the item returned, we email you a prepaid return label within 1 business day, so it costs you nothing.

Delays

If we expect your order to leave later than the handling window, we tell you before you have to ask. You can choose to wait or to cancel. Cancellation stays available even after dispatch: you can refuse delivery, or email us and we will send a prepaid return label within 1 business day, and the order is refunded in full once it is back with us.

Holiday Schedule

We do not process or ship orders on federal holidays. Orders placed on a holiday enter processing on the next business day. During busy carrier periods, transit can run longer than usual, and we will let you know if your order is affected.

Returns and Cancellations

Sending something back is covered by our Return & Refund Policy, and canceling or changing an order before it ships is covered by our Cancel & Change Order Policy.

Changes to This Policy

We may update this policy from time to time. Changes take effect when they are posted here with a new Last Updated date, and they do not affect orders already placed.

Shipping Questions

If you need a delivery estimate for a specific address or want to check on a parcel, these are the details to use.

BMX Biker

Address: 14 Cobblers Ln, Norwalk, CT 06851, United States

Website: https://bmxbiker.com

Email: [email protected]

Support Hours: Monday – Friday: 9:00 AM – 5:00 PM EST

Note: Emails received outside of business hours will be answered on the next business day, typically within 24 hours.

Thank you for shopping with us, and for keeping the pedals turning.

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